Effective Date: 6 March 2026
Welcome to Firebowl SmartPOS (“we,” “our,” “us”). This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal information when you use Firebowl SmartPOS and its related software, applications, or services (collectively, the “Services”). By using our Services, you agree to the practices described in this Policy. If you do not agree, you must stop using the Services immediately.
This Policy is designed to ensure transparency, protect your privacy, and help you understand your rights regarding the personal data you provide.
1.1 Personal Information
When you register or use Firebowl SmartPOS, we may collect personal information including your name, email address, phone number, billing information, and business details.
1.2 Usage Data
We automatically collect information on how you interact with our Services, such as login times, pages viewed, device information, IP addresses, and transaction activity.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, understand usage patterns, and deliver personalized features. You can manage or disable cookies in your browser settings.
1.4 Third-Party Data
We may collect information from third-party services you link to Firebowl SmartPOS (for example, payment gateways or analytics platforms). This information is subject to the privacy policies of those third-party services.
2.1 Service Provision
We use your personal information to provide, maintain, and improve Firebowl SmartPOS, including customer support, billing processes, and account management.
2.2 Personalization
Information collected allows us to tailor the Services, display relevant content, and offer features that match your operational preferences.
2.3 Communication
We may use your email or phone number to send service updates, promotional materials, security alerts, or transactional notifications related to your account or use of the Services.
2.4 Compliance and Safety
Data may be used to comply with legal obligations, detect fraudulent activity, enforce platform policies, and protect against unauthorized access or security incidents.
3.1 With Service Providers
We may share information with trusted third-party service providers that support our operations, including payment processors, cloud infrastructure providers, analytics services, and technical support teams.
3.2 For Legal Reasons
We may disclose information when required to comply with legal obligations, respond to lawful requests from authorities, or protect our legal rights and the safety of our users.
3.3 Business Transfers
If Firebowl SmartPOS undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.
3.4 No Unauthorized Sale
We do not sell, rent, or trade personal information to third parties for independent marketing purposes.
4.1 Retention Period
Personal information is retained only as long as necessary to provide the Services, comply with legal requirements, resolve disputes, and enforce contractual agreements.
4.2 Security Measures
We implement administrative, technical, and physical safeguards designed to protect data from unauthorized access, alteration, disclosure, or destruction.
4.3 User Responsibility
Users are responsible for maintaining the confidentiality of their account credentials and must notify us immediately if unauthorized account activity is detected.
5.1 Access and Correction
Users may request access to their personal information and update or correct inaccurate details through their account settings or by contacting support.
5.2 Data Deletion
Users may request deletion of their personal data, subject to legal, regulatory, or operational retention requirements.
5.3 Opt-Out of Communications
Users may opt out of marketing communications at any time using unsubscribe links or by contacting our support team.
5.4 Privacy Choices
Certain features allow users to control data collection and sharing preferences, and we encourage users to review these settings periodically.
Firebowl SmartPOS is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, we will take steps to delete it promptly.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external platforms. Users should review the privacy policies of third-party services before submitting personal information.
By accessing Firebowl SmartPOS from outside your jurisdiction, you acknowledge that data may be transferred to and processed in countries with different privacy laws. We take reasonable steps to ensure appropriate safeguards for such transfers.
We may update this Privacy Policy periodically. Material changes may be communicated through email notifications, platform alerts, or website updates. Continued use of the Services after such updates constitutes acceptance of the revised Policy.
For questions regarding this Privacy Policy:
Email: support@firebowl-smartpos.vercel.app
Website: https://firebowl-smartpos-nine.vercel.app